Iain Carruthers

Iain is founder of the encounter business. He started commercial life selling beer, going on to work in senior positions at Added Value and Interbrand. He holds a Masters in Organisational Consulting from Ashridge. He’s the father of two children and the author of two books.

Close friends

David Williams runs HowToExperience, a customer experience consultancy. We frequently team up to understand and re-design customer experiences.

We work with Brainjuicer on the edge of innovation and market research.

Nicky Pattinson is a speaker and sales sensation.. She’ll have your hind legs off you.

If you need decidedly uncorporate corporate writing, Ben and his pals at Afia will be up your street.